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Cashier Team Lead

2 months ago

Courtenay, British Columbia, Canada Courtenay Return-It Depot Full time
About the Role

We are seeking a highly organized and detail-oriented Cashier Team Lead to join our team at Courtenay Return-It Depot. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring a seamless customer experience, and driving sales growth.

Key Responsibilities
  • Assign sales workers to duties and ensure efficient workflow
  • Authorize returns and exchanges, resolving customer complaints in a professional manner
  • Establish and manage work schedules to meet business needs
  • Prepare and analyze sales reports to inform business decisions
  • Supervise and coordinate activities of sales staff, providing guidance and support as needed
  • Manage cash handling and maintain accurate records
  • Conduct performance reviews and provide constructive feedback to team members
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail environment
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong organizational and time management skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment