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Client Service Assistant

2 months ago

Langley, Canada BFL Canada Full time
About the Role

We are seeking a highly organized and detail-oriented Client Service Assistant to join our Surety Team in our Langley Office. As a key member of our Construction division, you will provide exceptional support to our Surety team by ensuring timely document issuance and data maintenance, upholding BFL's standard of customer service excellence.

Key Responsibilities
  • Receive and respond to incoming requests from Client Executives and clients in a timely and professional manner.
  • Provide accurate and detailed documentation, ensuring seamless communication with clients and underwriters.
  • Manage and maintain our in-house administration system, ensuring data accuracy and integrity.
  • Support Client Executives by managing the abeyance system, processing invoices, and maintaining client records.
  • Collaborate with the team to achieve project goals and objectives.
Requirements
  • Level 1 insurance license or in progress.
  • Experience drafting or reviewing contracts and other legal documents.
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Word and Excel.
  • Excellent written and verbal communication skills.
  • Ability to work independently or as part of a team.
About BFL Canada

BFL Canada is a leading Risk Management, Insurance Brokerage, and Employee Benefits consulting services firm with a team of over 1300 professionals across 26 cities in Canada. We are a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers providing Risk Management, Insurance, and Benefits Consulting services globally.

We are committed to fostering an inclusive and diverse work environment, where our employees have the freedom to demonstrate their creativity, leadership, and entrepreneurship. If you are a motivated and detail-oriented individual looking for a dynamic work environment, we encourage you to apply for this exciting opportunity.