Client Service Technician

1 week ago

Langley, Canada Air Liquide Full time

At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

**How will you CONTRIBUTE and GROW?**:
The Client Service Technician (CST) transports, delivers, and installs homecare equipment (including oxygen cylinders) to patients and institutions while maintaining safe operation of the company vehicle and providing outstanding customer service. The CST delivers quality patient care by educating patients on the proper use, maintenance, and troubleshooting of the equipment. The CST will carry out all responsibilities in keeping with Air Liquide Home Healthcare Canada’s safety and quality practices.
- **Contributes to team effort by supporting other team members to satisfy both internal and external customers.**
- **Complies with organizational vehicle policies and procedures, and highway rules and regulations. Ensures safe supply of gases to clients homes and transporting gases according to procedures and regulations.**
- **Inspects vehicle before and after use; documents inspection. Maintains a clean vehicle and ensures it is stocked with necessary personal protective equipment (PPE), safety equipment, tools, and other supplies.**
- **Meets client needs by delivering products according to schedule and as required.**
- **Sets up homecare equipment at patients’ home, provides training to new clients and responds to requests from current clients. Provides client education on equipment function, maintenance, and troubleshooting. Performs technical checks and reviews safety instructions with clients. Maintains up-to-date documentation by completing appropriate records for technical visits including equipment exchanges, deliveries, and pick-up of equipment.**
- **Ensures operation of medical equipment by completing preventative maintenance requirements; following manufacturers’ instructions; troubleshooting malfunctions; in the event that the work required exceeds the qualifications or abilities of the CST, they should manage the downstream workflow, which may involve sending the equipment back to the manufacturer or internal service center, and handling the required documentation.**
- **Performs warehouse duties in the branches they cover by stocking shelves with supplies, shipping and receiving of products, and equipment cleaning and disinfection of patient equipment.**
- **Documents client care and services by completing clear, accurate and timely delivery records.**
- **Maintains client confidentiality as per Air Liquide Healthcare policy, agreements in place, and local regulations.**
- **Protects clients and employees by adhering to infection control policies and protocols.**
- **Seeks to continuously improve the operation of the branch by understanding processes and workflow and participating **_in quality improvement activities. _**
- **Complies with applicable certification requirements and makes recommendations to management on needed actions.**
- **Provides after hour service to clients by participating in branch on-call rotation.**
- **Support RRT and other health professionals as appropriate with remote patient assessment via teleconsultation, video conferencing or telephone follow up**
- **_Collaborate with the clinical team to ensure the effective use of pr _**oduct and treatment.**
- **Contributes to a safe working environment by participating in safety meetings and initiatives, working in a safe manner and encouraging others to do so, and reporting unsafe occurrences and/or practices.**
- **Ensures correct loading of vehicle by identifying product requirements for the day/week, and unloading product or material in compliance with safety and legislative requirements.**
- **Other duties as required.**

**_________**:
**Are you a MATCH?**:

- **Licensed Practical Nurse or other allied health professional considered an asset**
- **Care Aid Certification considered an asset**
- **College Diploma and/or equivalent combination of education and experience required**
- **Strong written and oral communication skills (verbal and written) in English (or French if QC based position)**
- **Basic computer / tablet skills**
- **Knowledge of use and maintenance of respiratory home care equipment preferred; ability and willingness to learn and understand homecare equipment used by patients**
- **Basic mechanical/repair skills**
- **2-3 years of consecutive recent driving/delivery experience**
- **2-3 years Customer service experience in a healt

  • Motorcycle Service Technician

    5 months ago

    Langley, Canada Motorrad Dealer Technician Opportunities Full time

    Company Description *** **Job Description**: **Job description** This top quality Motorrad Dealership is growing and looking for talented and motivated Motorcycle Service Technicians, from Entry Level to Experienced to work with. Motorrad Service Technicians who are passionate about customer service, take pride in their work, and enjoy being part of a...

  • Motorcycle Service Technician

    5 months ago

    Langley, Canada Motorrad Dealer Technician Opportunities Full time

    Company Description **Job Description**: **Job description** This top quality Motorrad Dealership is growing and looking for talented and motivated Motorcycle Service Technicians, from Entry Level to Experienced to work with. Motorrad Service Technicians who are passionate about customer service, take pride in their work, and enjoy being part of a winning...

  • Service Technician

    1 month ago

    Langley, Canada CB Canada Full time

    About the RoleWe are seeking a skilled Service Technician to join our team in Langley. As a Service Technician, you will play a critical role in ensuring the safety and functionality of our clients' mobility devices.Key ResponsibilitiesDiagnose and repair mobility equipment, including manual wheelchairs, power wheelchairs, and elevating equipment.Deliver,...

  • Service Technician

    1 month ago

    Langley, Canada CB Canada Full time

    About the RoleWe are seeking a skilled Service Technician to join our team in Langley. As a Service Technician, you will play a critical role in ensuring the safety and functionality of our clients' mobility devices.Key ResponsibilitiesDiagnose and repair mobility equipment, including manual wheelchairs, power wheelchairs, and elevating equipment.Deliver,...

  • Tire Service Technician

    2 days ago

    Langley, Canada B&B Tire Service Ltd. Full time

    We are looking for a skilled Tire Service Technician to join our team at B&B Tire Service Ltd.Job SummaryThis is a fantastic opportunity for an individual who is eager to learn and work in a dynamic environment. As a Tire Service Technician, you will be responsible for assisting mechanics and performing various tasks as directed.Key ResponsibilitiesAssist...

  • Service Technician

    4 weeks ago

    Langley, Canada TLC Solutions Full time

    About TLC SolutionsWe are a managed service provider (MSP) delivering information technology (IT) solutions across British Columbia, Alberta, and California. Our journey began in 1999 with our first client in Terrace BC, and we are proud to still serve them today.We offer a comprehensive IT solution to small and medium-sized businesses by supporting...

  • RV Service Technician

    1 month ago

    Langley, Canada Traveland RV Canada Full time

    Service Technician – Recreational VehiclesWe're seeking a skilled and honest Service Technician to join our team at Traveland RV Canada. As a Service Technician, you'll play a crucial role in ensuring our customers' recreational vehicles are in top condition.Key Responsibilities:Conduct thorough examinations and diagnose issues with recreational...

  • RV Service Technician

    1 month ago

    Langley, Canada Traveland RV Canada Full time

    Service Technician – Recreational VehiclesWe're seeking a skilled and honest Service Technician to join our team at Traveland RV Canada. As a Service Technician, you'll play a crucial role in ensuring our customers' recreational vehicles are in top condition.Key Responsibilities:Conduct thorough examinations and diagnose issues with recreational...

  • Field Service Technician

    5 months ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Field Service Technician

    5 months ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Tire Repair Technician

    3 weeks ago

    Langley, Canada B&B Tire Service Ltd. Full time

    B&B Tire Service Ltd. is seeking a skilled Tire Repair Technician to join our team. As a Tire Repair Technician, you will be responsible for assisting mechanics and performing other duties as directed. Your primary focus will be on providing on-site services, repairing and balancing tires, and ensuring the highest level of customer satisfaction.Key...

  • RV Service Technician

    2 months ago

    Langley, Canada Traveland RV Canada Full time

    Service Technician – Recreational VehiclesWe're seeking a skilled and honest Service Technician to join our team at Traveland RV Canada. As a Service Technician, you'll play a crucial role in ensuring our customers' recreational vehicles are in top condition.Key Responsibilities:Conduct thorough examinations and diagnose issues with recreational...

  • RV Service Technician

    2 months ago

    Langley, Canada Traveland RV Canada Full time

    Service Technician – Recreational VehiclesWe're seeking a skilled and honest Service Technician to join our team at Traveland RV Canada. As a Service Technician, you'll play a crucial role in ensuring our customers' recreational vehicles are in top condition.Key Responsibilities:Conduct thorough examinations and diagnose issues with recreational...

  • Service Technician

    2 months ago

    Langley, Canada Argus Control Systems Ltd. Full time

    The **Service Technologist **is responsible for troubleshooting, configuring, and resolving software and hardware issues for horticulture equipment controlled by Argus systems. The technologist is expected to work with a level of independence and be able to provide guidance to technicians but may require occasional support from a senior service technologist...

  • Tire Technician

    2 weeks ago

    Langley, Canada B&B Tire Service Ltd. Full time

    About the RoleWe are seeking a skilled Tire Technician to join our team at B&B Tire Service Ltd.Qualifications: Secondary (high) school graduation certificateExperience: Will trainKey Responsibilities:Assist mechanics and perform other duties as directedProvide on-site servicesRepair and balance tiresWork Term: PermanentWork Language: EnglishHours: 30 to 40...

  • Western Canada Service Technician

    5 months ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Western Canada Service Technician

    5 months ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Western Canada Service Technician

    5 months ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Western Canada Service Technician

    5 months ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Western Canada Service Technician

    5 months ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...