Operational Team Lead
1 week ago
We are seeking a skilled Operational Team Lead to join our team in Timmins, Canada. This role involves supervising daily operations, ensuring high-quality service, and leading a team of employees.
About the RoleAs an Operational Team Lead, you will be responsible for overseeing the daily operations during your shift, ensuring efficient workflows. You will train, mentor, and manage team members, providing ongoing feedback and support. Additionally, you will handle customer inquiries and resolve any issues that arise, ensuring exceptional customer service.
Key Responsibilities- Oversight of daily operations, including managing inventory levels and assisting with stock management.
- Training and development of team members, focusing on leadership skills and interpersonal relationships.
- Leadership of a team, fostering a positive and inclusive work environment.
- Customer service, handling inquiries and resolving issues efficiently.
- Ensuring compliance with company policies and procedures.
- High school diploma or equivalent; additional education in management is desirable.
- Previous experience in a supervisory role, preferably in retail or hospitality.
- Strong leadership and interpersonal skills, with the ability to motivate and develop team members.
- Excellent problem-solving abilities and attention to detail, with a focus on quality service.
- Ability to work flexible hours, including evenings and weekends.
- A competitive hourly wage, with opportunities for overtime pay.
- Health and dental benefits, promoting employee well-being.
- Opportunities for career advancement within the company, supporting professional growth.
- A positive and inclusive work environment, fostering teamwork and collaboration.
- Employee recognition programs, acknowledging outstanding performance.
The estimated salary for this role is $35,000 - 45,000 per year, depending on experience and qualifications. If you are a motivated individual with excellent leadership and communication skills, we invite you to apply for this exciting opportunity.
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