Cloud Solutions Manager

1 day ago

Toronto, Ontario, Canada Amazon Full time
About the Role

We are seeking a highly skilled Cloud Solutions Manager to join our team at Amazon. As a Cloud Solutions Manager, you will be responsible for guiding our customers through their cloud journey, ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.

Key Responsibilities
  • Partner with our most strategic Independent Software Vendor (ISV) customers to leverage their experience with large-scale cloud transformations and help them through their stages of AWS adoption.
  • Lead from the AWS side for ISV customers' Cloud and/or SaaS transformations, ensuring they are set up for success with proper Program Management, Change Management, execution, and post-migration/modernization stability.
  • Interface with customer and AWS senior leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture, and Professional Services), product/engineering teams, and customer teams (product, DevOps, engineering, C-Suite, sales).
  • Translate strategic objectives from your customers into AWS account plans and executable actions.
  • Manage cadence by leading the program management functions along the way (not only influencing 'what' gets done across the AWS teams, but 'how' too).
  • Build enablement plans, run design thinking innovation workshops, innovation hackathons, Executive Briefing Sessions, and go-live events to ensure the success of our customer's cloud journey.
Requirements
  • 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
  • 5+ years of customer-facing work, engaging with customer executives, technologists, or partners to solve business problems with advanced technologies experience.
  • Experience implementing cloud services including migrations and modernization projects or similar.
  • Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams.
  • Experience working at or consulting for a Software-as-a-Service (SaaS) business.
Preferred Qualifications
  • Experience transforming a software company from a traditional software license business model to a Software-as-a-Service (SaaS) business model.

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