Store Operations Coordinator

1 week ago


Richmond, British Columbia, Canada Cole Haan LLC Full time
Job Description

Overview

Cole Haan LLC is a leading luxury footwear and accessories company seeking a highly skilled Store Operations Coordinator to join our team. As a key member of our retail operations team, you will play a crucial role in supporting the implementation of initiatives and achievement of goals and objectives.

Key Responsibilities

  • Achieve/exceed personal and store sales goals and performance metrics through effective execution of revenue building strategies.
  • Coach and develop staff to exceed individual and store goals, including coaching and development of the sales lead team.
  • Provide a world-class shopping experience through effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program.
  • Partner with the Store Manager to ensure ongoing specific and immediate coaching and feedback are provided to staff.
  • Assist the Store Manager with recruitment, hiring, and onboarding of all store positions.
  • Support the Store Manager in the achievement of all financial and operational objectives.

Requirements

  • Full-Time Position.
  • Bachelor's degree in Business Administration or related field preferred.
  • Minimum 2-3 years of high-volume store management experience.
  • Availability and ability to work flexible schedule, including nights, weekends, long and short shifts.
  • Retail Operations knowledge, including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
  • Strong Computer skills: POS Systems and Microsoft Office.
  • Staff Development Experience: Knowledge in staffing, coaching, counseling, training, and development.
  • Able to accomplish multiple tasks in a fast-paced environment.
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service.
  • Able to effectively communicate in verbal and written English.

Estimated Salary Range: $65,000 - $85,000 per year, depending on experience and location. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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