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Assistant General Manager
2 months ago
At Boston Pizza International, Inc., we are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurants. This includes training, development, staffing, scheduling, and performance management of the Front of House team members. The successful candidate will be responsible for ensuring that our guests and team members have an exceptional dining experience from start to finish.
Key Responsibilities- Lead by example and work alongside team members to achieve exceptional customer service and quality food delivery.
- Develop and implement effective operational strategies to drive sales growth and improve profitability.
- Build relationships with team members, guests, and vendors to foster a positive and inclusive work environment.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions.
- Collaborate with the management team to develop and implement business plans, goals, and objectives.
- Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
- Proven experience in restaurant operations management, preferably in a fast-paced, high-volume environment.
- Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Excellent problem-solving and analytical skills, with the ability to make informed decisions.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Strong attention to detail, with a focus on quality and customer satisfaction.
- Ability to work effectively in a team environment, with a collaborative and inclusive approach.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive training program to enhance your skills and knowledge.
- A chance to work with a leading brand in the casual dining industry.