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Store Operations Manager

2 months ago


Calgary, Alberta, Canada Community Liquor Store Full time
About the Role

We are seeking a highly skilled Store Operations Manager to join our team at Community Liquor Store. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring that we provide exceptional customer service and maintain a high level of sales performance.

Key Responsibilities
  • Store Management: Direct and control daily store operations, ensuring that all tasks are completed efficiently and effectively.
  • Staff Management: Manage and supervise a team of staff, including recruiting, hiring, and training new employees.
  • Merchandise Management: Determine the merchandise and services to be sold, and implement price and credit policies.
  • Financial Management: Plan budgets and monitor revenues and expenses, ensuring that the store operates within budget.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Relocation: Willing to relocate to support the growth and development of the store.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail management role.
  • Language: English.
  • Work Hours: 35 hours per week.