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Primary Care Network Manager
2 months ago
We are seeking an experienced Primary Care Network Manager to join our team at EightSix Network. As a key member of our organization, you will play a critical role in the development and implementation of patient medical homes and primary care networks.
Job Summary:The Primary Care Network Manager will be responsible for managing and coordinating the establishment of primary care networks and patient medical homes within the respective PCNs. This includes ensuring that PMH/PCN goals and priorities are aligned with the North Shore's PCN strategic objectives, desired future state for primary care, funding parameters, and MOH policy directives.
Key Responsibilities:- Engage, inspire, consult, support, and guide family physicians to advance the development and implementation of patient medical homes and primary care networks.
- Provide management and coordination of NSDFP activities related to the establishment of the Primary Care Network(s) and Patient Medical Homes within the respective PCNs.
- Ensure PMH/PCN goals and priorities are aligned with the North Shore's PCN strategic objectives, desired future state for primary care, funding parameters, and MOH policy directives.
- Develop and implement plans according to project & change management methodologies, ensuring successful completion of activities.
- Establish relationships with physician practices and clinics to support their transition to patient medical homes providing interdisciplinary team-based care and other PMH attributes.
- Oversee the placement and orientation of nurses and allied health into patient medical homes and work with the teams to successfully implement interdisciplinary care.
- Participate in the recruitment of VCH clinical staff for patient medical homes and provide leadership, guidance, coaching, and support to staff in partnership with the VCH manager for primary care.
- Commit to the mission of effective care coordination for indigenous patients wishing to access medical care and indigenous cultural healing.
- Work with the First Nations Aboriginal Primary Care Network (FNAPCN) as needed to promote coordination of aboriginal services and remain aware of current indigenous services offered by the FNAPCN.
- Track progress of the development of patient medical homes within the PCN, monitor and report on the status of implementation plans, including issues and obstacles.
- Manage the implementation and change process to ensure on-going support to physicians, nurse practitioners (NPs), allied health, and nursing staff.
- Lead quality improvement initiatives and support evaluation of the PCNs & PMHs by providing input on performance metrics and monitoring indicators.
- Implement processes to assess PMH and PCN risks, identify risk mitigation strategies, and monitor risk on an on-going basis.
- Identify resources required for PCNs and patient medical homes, prepare funding applications, and develop network budget.
- A Master's Degree in a relevant discipline with minimum five years' progressive leadership experience, including experience managing and/or supervising interdisciplinary healthcare programs and/or health care projects.
- Excellent communication, consultation, and relationship building skills to function within a complex interdisciplinary environment, including demonstrated experience working effectively with physicians.
- Maintains a broad knowledge of provincial health care delivery systems, with a focus on primary care in BC and/or Alberta.
- Demonstrates comprehensive knowledge of project, program, and change management principles and methodologies, and ability to coach team members on these skills.
- Demonstrates experience and knowledge of interdisciplinary team-based care and quality improvement in a clinical setting.
- Utilizes initiative, vision, critical thinking, and creative problem-solving abilities to develop and implement program plans.
- Demonstrates experience facilitating effective consultation and engagement processes with multiple stakeholders, and to inspire and guide individuals towards a common vision.
- Demonstrates leadership, facilitation, persuasion, and negotiation skills to reach consensus, and achieve program goals.
- Strong conflict resolution skills and working knowledge of interdisciplinary team dynamics.
- Works effectively under time pressure to meet deadlines, balance work priorities, and resolve issues in a timely manner.
- Ability to work in an environment of uncertainty and interpret high-level policy directives for local implementation.
- Demonstrates interest in working with Indigenous service providers and an understanding in the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) and the Truth & Reconciliation (TRC) Calls to Action.
- Hybrid, 3 days per week in-office.
- Monday – Friday during business hours 9 AM – 5 PM.
- Ability to accommodate some evening and early morning meetings.
- Access to a vehicle for local travel required.
$90,000 - $110,000 per year
Qualified applicants please submit resume with a formal cover letter. We appreciate all applicants, but only short-listed candidates will be contacted.
Applicants must be a Canadian Citizen or Permanent Resident.
Please visit our website at Careers | Divisions of Family Practice to view the complete job description.
Please submit your application to.
