Catering and Premium Service Senior Manager Position

2 weeks ago


Kamloops, British Columbia, Canada Aramark Full time
Job Overview

The Catering Manager position is a critical role within the Catering Department, responsible for overseeing all operations to ensure they are running at their full potential. This includes meeting sales goals, maintaining quality of services, and handling both internal and external catering sales. The position also manages the catering budget, projects upcoming business, and is responsible for marketing, menu development, custom quoting, and standards.

Key Responsibilities

Sales Management

Handle all catering sales calls and meet with clients to discuss their requirements.

Ensure all information acquired is accurately updated in CaterTrax and provide outstanding customer service.

Utilize selling techniques to encourage upgrades and add-ons, and complete custom quotes in conjunction with the Executive Chef.

Event Contract Management

Collect contracts on a daily basis from CaterTrax and Caterease, and ensure both copies are identical when it comes to catering.

Attend weekly meetings with the conference office and catering team.

Daily Event Management

Contact the conference office if unsure about information on a contract, and manage the catering supervisor to ensure all details of the catering contract are executed correctly and on time.

Financial Reporting and Management

Complete quarterly, monthly, and weekly sales and labor projections, and any financial reports requested by the Food Service Director.

Ensure the team is working within the catering budget, and expenses are accounted for. Ensure retail prices accurately reflect expenses and a reasonable profit margin.

Marketing

Market the catering business to both internal and external clients, develop specials and LTOs to encourage ordering, and work with Conference Services to take part in Conference Centre marketing projects.

Managing CaterTrax Website

Ensure all menus are accurate and up-to-date, and the back-end reporting is accurate.

Miscellaneous

Develop new menu concepts and manage smallwares inventory and ordering. Manage the liquor license and enforce Health and Safety regulations and policies.

Requirements


Requires at least 3 years of experience in the industry.

Requires at least 1-3 years of experience in a management role.

Previous experience in events and catering is required.

Requires a bachelor's degree or equivalent experience.

Available to work event-based hours.

Must have excellent communication skills and complete Food Handlers and Alcohol Service Certifications as required.

Compensation Data

Min - $50,000 to Mid - $75,000



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