IT Operations Specialist

4 weeks ago


Montreal, Quebec, Canada Alteo Inc. Full time
Job Description

Alteo Inc. is seeking an experienced IT Operations Specialist to join their team in Montreal.

The ideal candidate will have a strong background in Unix administration and a passion for ensuring the smooth processing of payment activities in production.

This role involves monitoring processes, identifying and resolving incidents, and collaborating with teams to achieve business objectives.

Responsibilities:
  1. Process Monitoring: Ensure that production processes run smoothly to guarantee service availability and reliability.
  2. Incident Management: Analyze and resolve incidents promptly, adhering to procedures and checklists.
  3. Reporting and Communication: Prepare and deliver reports on incident management to ensure teams are informed.
  4. Team Collaboration: Provide guidance, support, and assistance to team members to enhance collective performance.
Requirements:
  • AEC/DEC in IT or equivalent
  • 2-5 years' experience in a similar role
  • Familiarity with the electronic payment industry (an asset)
  • Unix server administration
  • Databases (Oracle, PostgreSQL)
  • Batch and Shell scripting
  • File transfer station (CFT, SFTP)
  • Scheduling tools (AUTOMIC)
  • Network architectures and security
  • Supervision platform
  • Technical writing
  • Customer-oriented approach
  • Compliance with commitments
  • Taking initiative
  • Problem anticipation
  • Reporting and monitoring
  • Flexibility and teamwork
Estimated Salary:

$90,000 - $120,000 per annum, based on location and industry standards.



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