IT Operations Specialist
4 weeks ago
Alteo Inc. is seeking an experienced IT Operations Specialist to join their team in Montreal.
The ideal candidate will have a strong background in Unix administration and a passion for ensuring the smooth processing of payment activities in production.
This role involves monitoring processes, identifying and resolving incidents, and collaborating with teams to achieve business objectives.
Responsibilities:- Process Monitoring: Ensure that production processes run smoothly to guarantee service availability and reliability.
- Incident Management: Analyze and resolve incidents promptly, adhering to procedures and checklists.
- Reporting and Communication: Prepare and deliver reports on incident management to ensure teams are informed.
- Team Collaboration: Provide guidance, support, and assistance to team members to enhance collective performance.
- AEC/DEC in IT or equivalent
- 2-5 years' experience in a similar role
- Familiarity with the electronic payment industry (an asset)
- Unix server administration
- Databases (Oracle, PostgreSQL)
- Batch and Shell scripting
- File transfer station (CFT, SFTP)
- Scheduling tools (AUTOMIC)
- Network architectures and security
- Supervision platform
- Technical writing
- Customer-oriented approach
- Compliance with commitments
- Taking initiative
- Problem anticipation
- Reporting and monitoring
- Flexibility and teamwork
$90,000 - $120,000 per annum, based on location and industry standards.
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