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Counter Sales Representative
2 months ago
We are seeking a highly motivated and customer-focused Counter Sales Representative to join our team at Bumper to Bumper. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers, while also driving sales and revenue growth.
Key Responsibilities- Provide a positive and engaging customer experience, ensuring that all customers are greeted with a welcoming attitude and receive prompt and efficient service.
- Sell and support a diversified line of products, promoting Private Brands and eCommerce channels whenever possible, and delivering a high level of customer service and support.
- Handle customer transactions, including sales, returns, and defectives, in a timely and efficient manner.
- Ensure that customer parts orders are accurately filled and delivered in a timely and efficient manner.
- Reconcile transaction history and drawer at the conclusion of each shift.
- Operate the store point of sale system, internet, and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
- Assist with merchandising activities, maintaining standards of appearance, and coordinating and cooperating with employees in the execution of plan-o-grams, overall product presentation, inventory management, signage, and various product initiatives to enhance the customer experience and maximize inventory turns.
- Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.
- Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
- Contribute proactively to improvements in branch sales and profitability.
- Adhere to inventory control programs, in-stock standards, and all operating procedures.
- Effectively communicate with all store and support center team members, management, and customers.
- Other store support-related duties, including but not limited to, supporting the warehouse functions and delivery/pickup of product as required.
- Maintain the "Never Say No" attitude/mantra and be the Ambassador for the Bumper to Bumper Brand.
- Automotive Parts experience in the automotive aftermarket (Jobber) parts industry (min 1 year).
We are a Canadian company in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper banner.
We are a team of passionate individuals with a fresh vision and a recently reinvigorated leadership team. Collaboration is at the core of our success.
Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.
Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
