Member Experience Team Lead
19 hours ago
We are seeking a seasoned supervisor to join our Member Experience team at Movati Athletic. As a Member Experience Team Lead, you will be responsible for coaching and motivating staff to deliver exceptional member experiences.
This role involves acting as a delegate to the Experience Manager and sharing your expertise to drive sales goals and targets. You will interact with members and potential members to ensure they receive the best experience possible from the moment they walk in our doors.
Your typical workday will involve matching new members' unique needs with the right Club products, services, and people. You will also answer questions regarding membership, manage and resolve concerns, and make sure members and guests feel welcome.
Key Qualifications- At least 2+ years of related customer experience
- 1+ years of sales experience
You should be able to articulate how you have achieved sales success and delivered meaningful customer growth in your past experiences. Additionally, you must be able to work a variety of shifts, including early mornings, days, afternoons, and weekends.
Competitive Total Compensation PackageWe offer an industry-leading base salary of $60,000-$80,000 per year, commission, group benefits, complimentary membership, and leadership training to help you continuously develop and grow.
Movati Athletic is committed to helping you feel welcome, comfortable, and healthy. We prioritize equality and inclusion, providing accommodations on request for candidates participating in all aspects of the selection process.
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Member Experience Team Lead
2 months ago
Ottawa, Ontario, Canada Movati Athletic Full timeJoin the Member Experience Team at Movati AthleticWe are seeking a highly motivated and people-oriented supervisor to join our Member Experience team. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a team of customer-facing staff.Key Responsibilities:Lead a team of...
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Member Experience Team Lead
2 months ago
Ottawa, Ontario, Canada Movati Athletic Full timeJoin the Member Experience Team at Movati AthleticWe are seeking a highly motivated and people-oriented supervisor to join our Member Experience team. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a team of customer-facing staff.Key Responsibilities:Lead a team of...
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Member Experience Team Lead
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Ottawa, Ontario, Canada Movati Athletic Full timeBe a Part of Our Member Experience TeamWe're looking for a skilled Member Experience Supervisor to join our team at Movati Athletic. As a key member of our team, you'll play a vital role in delivering an exceptional experience for our members.About the RoleThis is a dynamic and challenging role that requires a people-oriented supervisor who can effectively...
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Member Experience Team Lead
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Ottawa, Ontario, Canada Movati Athletic Full timeBe a Part of Our Member Experience TeamWe're looking for a skilled Member Experience Supervisor to join our team at Movati Athletic. As a key member of our team, you'll play a vital role in delivering an exceptional experience for our members.About the RoleThis is a dynamic and challenging role that requires a people-oriented supervisor who can effectively...
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Member Experience Team Lead
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Ottawa, Ontario, Canada Movati Athletic Full timeAbout the RoleWe are seeking a highly motivated and experienced professional to join our Member Experience team as a Supervisor. As a key member of our team, you will play a critical role in delivering an exceptional experience for our members, ensuring they feel welcome, comfortable, and healthy.Key ResponsibilitiesAct as a delegate to the Experience...
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Member Experience Team Lead
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Ottawa, Ontario, Canada Movati Athletic Full timeAbout the RoleWe are seeking a highly motivated and experienced professional to join our Member Experience team as a Supervisor. As a key member of our team, you will play a critical role in delivering an exceptional experience for our members, ensuring they feel welcome, comfortable, and healthy.Key ResponsibilitiesAct as a delegate to the Experience...
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