Case Manager, VON Canada

5 days ago

Athens, Canada VON Full time
Job Summary: The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. Comprehensive assessment involves understanding the client's strengths, needs, and goals, and developing a care plan that meets those needs. The Case Coordinator is responsible for developing, in consultation with the client and caregiver, a comprehensive care plan to meet the client's goals. The Case Coordinator supports the client and caregiver to manage their care budgets and required resources. Case Coordinators visit clients in their homes to complete case management tasks and are required to drive to client homes. Case Coordinators ensure navigation to appropriate resources and supports the philosophy of client self-management. Works within the framework of VON policies, procedures, standards, and quality & risk management.
Key Responsibilities:
  • Completes client assessments in the home using conversation-based methodology.
  • Develops and conducts a comprehensive therapeutic rapport.
  • Utilizes technology in the home to complete comprehensive assessments.
  • Identifies and prioritizes environmental risk for client’s health and safety.
  • Develops a comprehensive care plan, interpreting the CAPs and care planning.
  • Facilitates access to client-identified services to support the care plan and goals.
  • Makes referrals to community and health resources as required.
  • Monitors client progress and adjusts care plans as required.
  • Reviews client care plan expenditures and supports clients to manage within the budgets.
  • Accesses and reviews assessment via the IAR (integrated assessment record).
  • Collects and reports relevant data to Manager when necessary.

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