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Tea Room Operations Manager
2 months ago
As a Tea Room Manager, you will be responsible for overseeing the daily operations of our tea room, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities:
* Analyze budget to boost and maintain the restaurant\u0027s profits
* Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
* Evaluate daily operations
* Modify food preparation methods and menu prices according to the restaurant budget
* Monitor revenues to determine labour cost
* Monitor staff performance
* Plan and organize daily operations
* Recruit staff
* Set staff work schedules
* Supervise staff
* Train staff
* Determine type of services to be offered and implement operational procedures
* Balance cash and complete balance sheets, cash reports and related forms
* Conduct performance reviews
* Cost products and services
* Organize and maintain inventory
* Ensure health and safety regulations are followed
* Negotiate arrangements with suppliers for food and other supplies
* Negotiate with clients for catering or use of facilities
* Participate in marketing plans and implementation
* Leading/instructing individuals
* Address customers\u0027 complaints or concerns
* Provide customer service
* Manage events
* Plan, organize, direct, control and evaluate daily operations
Requirements:
* More than 20 people
* Fast-paced environment
* Work under pressure
* Attention to detail
* Accurate
* Client focus
* Dependability
* Efficient interpersonal skills
* Excellent oral communication
* Excellent written communication
* Organized
* Reliability
* Team player
* Ability to multitask
Benefits:
* Dental plan
* Disability benefits
* Health care plan
* Paramedical services coverage
* Vision care benefits
* Life insurance
If you are a motivated and organized individual with a passion for the tea industry, we encourage you to apply for this exciting opportunity.
Please submit your application, including your resume and a cover letter, to [insert contact information].
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Ten Ren\u0027s Tea (Yorkdale) Inc. is an equal opportunities employer and welcomes applications from diverse candidates.