Audio Visual Systems Technician

2 months ago

Mississauga, Ontario, Canada Ramcom Communications Full time
AV Technician / Programmer Job Description

At Ramcom Communications, we're seeking a skilled AV Technician / Programmer to join our team in Mississauga, Ontario. As a key member of our team, you'll be responsible for installing and servicing audio visual products, including video walls, LED/Direct view displays, projectors, video conferencing systems, wiring, and cabling, rack audio configurations.

Key Responsibilities:
  • Install and service cabling infrastructure and audio / visual devices, including pre-wiring, installation, termination, testing, reporting, and labelling per specifications/drawings.
  • Interact with customers and prospects, ensuring all inquiries are handled professionally.
  • Focus on quality and customer service.
  • Work with Crestron/Extron/Q-SYS, Poly, Biamp, Shure, Vaddio, Zoom, Teams, and similar products.
  • Understand key technical AV concepts like multicasting, audio DSP, video conferencing, etc.
  • Ensure safety and incident reporting procedures are followed.
  • Read, interpret, and design AV system plans; plan view drawings, reflected ceiling plans, selection drawings, elevation drawings, equipment riser diagrams, system context diagrams, system flowcharts, and block diagrams.
  • Attend onsite customer installations and liaise directly with the client onsite.
  • Test, configure, and diagnose built racks prior to field deployment.
  • Complete detailed and accurate paperwork.
  • Participate in our Health and Safety Program.
Requirements:
  • Minimum 3 years of experience troubleshooting and installing AV systems is preferred.
  • Excellent written and verbal communication skills, with keen attention to detail.
  • Flexibility to work in various environments, from construction sites to finished corporate offices.
  • Comfortable working at heights. At Heights certification is an asset.
  • Strong problem-solving skills, comfortable working through novel issues and able to think abstractly.
  • Valid Driver's License with a clean abstract.
  • Read and interpret blueprints/diagrams and product manuals assigned to the project.
  • Able to lift 'Heavy' items up to 50lbs or more with assistance.
  • Occasional travel will be required.
  • Post-secondary education in electronics, electrical, telecommunications, or equivalent is an asset.
  • Networking knowledge, sound balancing knowledge.
  • Strong working knowledge of Microsoft (MS) Applications.
  • CTS, CTS-D, CTS-I, Extron, and Crestron certifications are considered a strong asset.
Benefits:
  • Dental care
  • Extended health care
  • Vision care

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