Business Systems Consultant

4 weeks ago

Toronto, Ontario, Canada Zurich Insurance Company Full time
The Opportunity

Zurich Canada is seeking a highly skilled Business Systems Analyst to join our team. As a key member of our core platforms team, you will play a critical role in analyzing reinsurance business processes, identifying areas for improvement, and implementing solutions to achieve successful outcomes.

Key Responsibilities
  • Conduct thorough analysis of reinsurance business requirements and develop a deep understanding of reinsurance management systems.
  • Collaborate with stakeholders across various departments, including underwriting, claims, finance, and IT, to gather requirements and understand business needs.
  • Develop and maintain documentation, including business requirements, process flows, and system configurations, to ensure clear communication and alignment with stakeholders.
  • Work with IT teams to translate business requirements into technical specifications and support the implementation of system enhancements and upgrades.
  • Conduct testing of system changes and enhancements to ensure accuracy and functionality, including coordination of user acceptance testing with business stakeholders.
  • Provide training and support to end-users on the use of reinsurance programs and systems, including troubleshooting issues and resolving inquiries.
  • Stay informed about industry trends, regulatory changes, and emerging technologies related to reinsurance and insurance operations, and incorporate relevant insights into business analysis and recommendations.
Requirements
  • Bachelor's degree in business administration or computer science or engineering and 5 or more years of experience in the information technology area.
  • OR High school diploma or equivalent and 10 or more years of experience in the information technology area.
  • AND Process reengineering; LEAN/Six Sigma experience.
  • Experience with process modeling tools.
  • Insurance application system design/analysis experience.
  • Experience with use case development.
  • Experience with Rapid Application Development (RAD) tools/techniques.
Preferred Qualifications
  • Reinsurance experience in the commercial insurance industry.
  • Experience with treaty and facultative reinsurance.
  • Certified Business Analyst Professional (CBAP).
  • Advanced Software Development Life Cycle (SDLC) skills.
  • Consulting experience.
  • Experience in an analytical role on complex enterprise projects.
  • Knowledge of financial services industry.
  • In-depth knowledge of insurance business processes and processing.
  • Strong analytical skills.
  • Strong written and verbal communication skills.
About Us

Zurich is a global insurance company that is passionate about diversity, inclusion, equity, and belonging. We are committed to creating an environment where everyone feels welcome and valued. Our culture is collaborative, and we value diversity of thought. We offer a comprehensive health and benefits plan, a competitive total compensation package, and access to training and development opportunities. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity, and Inclusion Award.

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