Customer Success Manager

Descartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...

Descartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...

About DescartesAt Descartes, we're united by a shared passion for innovation and customer success. Our team is dedicated to providing industry-leading logistics and supply chain technology solutions that make a real difference in the lives of our customers.With a long history of delivering cutting-edge solutions, we've become one of the most trusted names in...

Enterprise Customer Success ManagerThe role of an Enterprise Customer Success Manager at Canonical involves developing trust with customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding customer objectives, the manager can align expectations, suggest additional services or product capacity...

About Our CompanyMagnet Forensics is a global leader in the development of digital investigative software. Our company has been expanding its global presence with offices in various locations worldwide. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.We serve over...

About UsMagnet Forensics is a global leader in the development of digital investigative software. Our mission is to help investigators fight crime, protect assets, and guard national security. We serve over 4,000 customers in over 100 countries, providing advanced tools for modernizing digital investigations.We have offices in various locations worldwide,...

Your Responsibilities- Work with the re-contracting process with the Customer Success Management teams.- Complete non-commercial changes on customer accounts, including sales role/rep, amendment type/reason, and sales order approvals and compliance checks on quotes.- Interface with the Marketplace team to create opportunities and Sales Orders in NetSuite...

Who We Are; What We Do; Where We're GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies,...

Join us in Advancing the Environmental Global Impact within the Rail Industry. For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Rail Industry. Planning for an environmentally sustainable future means taking action today in preparation.About the companyIn the mid-1980s, five coworkers...

Role SummaryThe Manager, Orientation Programs provides strategic direction and oversight to programs and services that support orientation and onboarding initiatives for new students across Laurier's campuses. This multifaceted position works closely with professional staff in Student Affairs, Student Success, Graduate Students' Association, Students' Union,...

Are you an experienced leader in the energy efficiency industry looking to make an impact at a growing, mission-driven company? If so, you might be a great fit as the Director of Client Success at Power TakeOff.About Power TakeOff, Inc.Power TakeOff is a leading provider of software and implementation solutions in the utility industry, specializing in energy...

Magnet Forensics is committed to continuous learning and building a diverse and inclusive workforce.We are looking for a highly organized and detail-oriented individual to join our team as a Deal Success Coordinator.The successful candidate will have excellent communication skills, experience working with administrative software, and a strong understanding...

Career Level: 7A Senior ManagerWe are a leading provider of innovative software solutions for the hospitality and retail industries. Our company is dedicated to delivering exceptional service and experiences.The Senior Customer Experience Manager will lead our support team, drive service excellence, and foster strong relationships with customers and...

Who We Are; What We Do; Where We're GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies,...

We are looking for a skilled Client Success Representative to join our team and provide exceptional service to our B2B partners.About the RoleYou will work closely with our partners to ensure they feel supported and engaged, and to identify opportunities for growth and development.Client Relationship Building: Build strong relationships with our partners and...

Job Title: Sr Manager Customs ComplianceJob ID: 77557Location: Waterloo, OntarioWhat you will be doing:- Responsible for ensuring effective customs compliance at multiple business units falling under their assigned scope, in accordance with Canadian and international customs laws and regulations and the company's corporate and customs compliance policies and...

Career Level: 7A Senior ManagerWe are a leading provider of innovative software solutions for the hospitality and retail industries.The Customer Support Manager will lead our support team and drive service excellence.This is a hybrid role, requiring a minimum of three days per week in the office (Monday – Friday).Key Responsibilities:Manage, support, and...

Career Level: 7A Senior ManagerPosting Date: 17 Feb 2025Are you an experienced support leader passionate about delivering exceptional customer service and driving continuous improvement? Do you thrive in a fast-paced environment where you can mentor teams, solve complex issues, and enhance the overall customer experience?About Us:We are a leading provider of...

Career Level: 7A Senior ManagerPosting Date: 18 Mar 2025Are you an experienced support leader passionate about delivering exceptional customer service and driving continuous improvement? Do you thrive in a fast-paced environment where you can mentor teams, solve complex issues, and enhance the overall customer experience?About Us:We are a leading provider of...

Career Level: 7A Senior ManagerPosting Date: 18 Mar 2025Are you an experienced support leader passionate about delivering exceptional customer service and driving continuous improvement? Do you thrive in a fast-paced environment where you can mentor teams, solve complex issues, and enhance the overall customer experience?About Us:We are a leading provider of...