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Learning and Development Specialist

2 months ago

Calgary, Alberta, Canada CAWST Full time
About the Role

We are seeking a highly motivated and organized Learning and Development Specialist to join our team at CAWST. As a key member of our learning and development team, you will play a vital role in supporting the design, delivery, and evaluation of online, blended, and face-to-face learning materials.

Key Responsibilities
  • Instructional Design:
    • Support the planning, design, and execution of multiple projects concurrently.
    • Collaborate with subject matter experts to assess learner needs, establish learning objectives, curate content, and craft training strategies and materials that spark behavior change.
    • Execute all phases of documentation processes, including planning, research, writing, reviewing, editing, and publishing across various formats.
    • Develop diverse learning aids, such as presentations, graphics, diagrams, videos, and interactive e-learning.
    • Explore and propose innovative learning tools and technologies for cutting-edge design solutions.
    • Use TalentLMS, Articulate, communications platforms, and other technologies and approaches to develop and manage engaging resources accessible to diverse internet connectivity levels.
    • Adapt and tailor products to the cultural and educational contexts of a broad range of adult learners.
    • Explore and experiment with leveraging AI tools in our work.
    • Manage the instructional design of new resources and update and adapt existing resources.
    • Create and set up automated communications that support our clients' learning journeys.
    • Provide support for institutional analytics and reporting by tracking new and updated resources, online courses, registration, and completion rates, and evaluations.
  • Asset Management:
    • Organize, track, and troubleshoot the catalogue of online resources, including identifying and incorporating missing translations, repairing broken hyperlinks, and establishing version control.
    • Capture and catalogue metadata.
    • Support in the organization and storage of design files and documentation.
    • Leverage digital tools to enhance content management.
    • Support the organization and maintenance of event creation and registration.
    • Other tasks as required to support the management of learning assets.
Requirements
  • This position is open to all education levels and areas of study. Preference may be given to those with specialization or experience in instructional design, knowledge management, or education.
  • Ability to conduct self-directed learning on learning management, digital asset management, and design technology is key to success.
  • Experience with the following tools is an asset: Talent LMS, Articulate 360 (Rise and Storyline), Canto, Canva, Microsoft D365.
  • French or Spanish fluency is an asset but not required.
What We Offer
  • A meaningful role, making a difference every day for people living without basic water and sanitation.
  • A workplace culture where collaboration and innovation are fostered.
  • Rich on-the-job experiences and professional development opportunities.
  • Strong promotion of work-life balance and flexible work environment.