Application Remediation Specialist

7 days ago


Burnaby, British Columbia, Canada PHSA Full time

About the Role

This position plays a critical role in ensuring the quality and reliability of applications and databases within PHSA's environment. As a remediation and quality assurance professional, you will be responsible for leading the planning and execution of readiness activities for assigned applications, databases, and peripherals. This includes installation, testing (functional and user acceptance testing), remediation, packaging, and quality assurance (QA) in a managed environment.

Key Responsibilities

  • Plan and execute the end-to-end remediation and quality assurance process for assigned applications and databases, engaging with clients, vendors, and internal teams to complete installation and testing.
  • Provide expert recommendations to clients to influence new solution acceptance and guide delivery type, such as Systems Center Configuration Manager (SCCM) or manual installation and package application accordingly.
  • Validate application requirements, including licensing and versioning, and identify software/peripheral dependency impacts by working with key internal stakeholders.
  • Lead and engage internal teams and vendors to ensure readiness and holistic end-to-end delivery of solutions to the client.
  • Maintain current knowledge on new developments in remediation techniques and evaluate internal application testing and remediation methodologies for gaps relative to emerging best practices.

Requirements

  • A level of education, training, and experience equivalent to a degree in information technology or related discipline, with one or more certification in application packaging.
  • Five to seven years of recent related experience with IT disciplines from an enterprise environment in a large, complex, multi-site organization.
  • Strong working knowledge in packaging methodologies, including AdminStudio Repackager, Installshield, and Microsoft App-V sequencer.
  • Ability to translate clinical and business needs to technical solution requirements and apply multiple technical solutions to resolve technical issues.

About PHSA

PHSA plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective healthcare for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Benefits

  • Join one of BC's largest employers with province-wide programs, services, and operations, offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.


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