Senior Animal Facility Manager

5 days ago


Edmonton, Alberta, Canada PET PALACE hotel, daycare & grooming Full time
Job Overview

We are seeking a highly skilled Senior Animal Facility Manager to join our team at PET PALACE hotel, daycare & grooming. As a key member of our management team, you will be responsible for overseeing the daily operations of our pet care and grooming facilities.

The ideal candidate will have a strong background in animal care and management, with experience in supervising staff and ensuring the highest level of customer satisfaction.

Our company offers a competitive salary range of $60,000 - $80,000 per year, depending on experience.

Responsibilities
  • Operations Management: Direct and control daily operations, evaluate daily performance, and manage contracts for advertising or marketing strategies.
  • Staff Supervision: Hire, train, and supervise staff members to ensure they are meeting our high standards for customer service and animal care.
  • Customer Service: Address customers' complaints or concerns in a timely and professional manner.
  • Inventory Management: Order supplies and maintain inventory levels to ensure that we have everything needed to provide exceptional care to our furry friends.
  • Scheduling: Arrange schedules for staff members to ensure that we have adequate coverage during peak hours.
  • Grooming Services: Perform animal grooming activities as needed, or oversee the work of our trained groomers.
Requirements
  • A minimum of 3 years of experience in animal care and management, preferably in a similar role.
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Excellent communication and leadership skills, with the ability to motivate and guide staff members.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.


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