Leasing Specialist

3 weeks ago


SaintHyacinthe, Quebec, Canada CAPREIT Full time

Are you a customer-focused individual who enjoys building relationships and delivering exceptional service?

At CAPREIT, we're seeking a Leasing Specialist to join our team and help us maintain resident satisfaction. As our frontline liaison, you'll be responsible for addressing concerns, collecting payments, and facilitating resident moves and maintenance requests.

About the Role:

Key Responsibilities:

  • Provide exceptional customer service to residents, addressing concerns and resolving issues in a timely and professional manner.
  • Collect payments, inspect properties, and facilitate resident moves and maintenance requests.
  • Monitor vacancies and achieve leasing targets, working closely with the leasing team to ensure a smooth leasing process.
  • Develop and maintain strong relationships with residents, vendors, and internal stakeholders.

What We're Looking For:

  • 1-2 years' experience in customer service, sales, or a related field.
  • High school diploma or equivalent.
  • Proficient with MS Office and SAP knowledge is an asset.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Ability to work evenings and weekends when needed to meet business requirements.

What We Offer:

  • Competitive base salary.
  • Paid vacation.
  • Flexible health, dental, and vision benefits.
  • Employee savings plan.
  • Employee and family assistance plan.
  • Learning and professional development opportunities.

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