Customer Service Insurance Representative

4 weeks ago


Hamilton, Ontario, Canada Jennifer Book - Desjardins Insurance Agent Full time

Job Summary

We are seeking a highly skilled Insurance Service Representative to join our team at Jennifer Book - Desjardins Insurance Agent. As a key member of our team, you will be responsible for delivering exceptional customer service, growing our client base, and promoting insurance products and services.

Key Responsibilities

  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Assist clients with billing issues and ensure timely resolution.
  • Obtain and maintain an OTL (General Insurance License) within one month of hire date.
  • Serve clients, assess their needs, promote insurance products, and help members and clients choose coverage.
  • Prepare quotes and issue insurance contracts.
  • Follow up on files, analyze renewals requiring special underwriting, and correct contracts as needed.
  • Respond to information requests and amend contracts to ensure client satisfaction and retention.
  • Establish customer relationships and follow up with customers, as needed.

What We Offer

  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Health and dental benefits
  • Growth potential/opportunity for advancement within our office
  • A fun and positive work environment
  • Onsite free parking

Compensation

$44,500 annually + commission and bonus

This is an independent contractor agent position, not with Desjardins Group or its subsidiaries. Our employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.



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