IT Applications Manager
1 month ago
Key Responsibilities:
- Lead a team of technical application specialists and foster their growth and development.
- Manage daily operational support of applications and collaborate with business stakeholders to ensure SLAs and expectations are met.
- Develop and implement roadmaps for new system applications, defining functional and business requirements and presenting business cases to senior leadership.
- Ensure proper security measures are in place to protect computing resources and critical data, and train new users on IT Operational Documentation.
- Participate in audit reviews and ensure applications are SOX compliant, working closely with other IT teams to ensure production applications are stable.
- Manage all aspects of business as it relates to IT application systems, including upgrades, testing, and coordinating service outages.
- Develop and manage departmental expenditures to ensure alignment with approved budgets.
Required Qualifications:
- Post-secondary education in Computer Science or related field.
- 15+ years of relevant work experience in the IT industry, with 5+ years supporting Enterprise level applications and managing application teams.
- Prior leadership experience building and nurturing high-performing teams in remote locations and managing projects with cross-functional groups.
- Strong technical experience and knowledge supporting applications such as CRM (MS Dynamics) and ERP (Sage X3 preferred) systems.
Bonus Points:
- Experience with cloud hosted applications in AWS/Azure and supporting custom configured COTS products.
- Knowledge of the cannabis industry and experience working with highly integrated business units and systems.
We're Looking for:
- A natural relationship builder who can collaborate with all levels of the organization in remote environments.
- A strong communicator who can convey complex technical terms in simple and engaging formats.
- An expert at root cause analysis who can tackle challenges and find solutions quickly.
- A people-oriented leader who goes above and beyond to nurture the success of others.
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