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Shift Manager
2 months ago
We are seeking a highly skilled and experienced Shift Manager to join our team at Arby's. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.
Key Responsibilities- Supervise and Coordinate Staff: Lead and motivate our team members to ensure that they are working efficiently and effectively to meet our customer's needs.
- Train and Develop Staff: Provide ongoing training and development opportunities to help our team members improve their skills and knowledge.
- Manage Inventory and Supplies: Ensure that we have the necessary ingredients and supplies to meet customer demand, while also minimizing waste and reducing costs.
- Maintain Quality Control Standards: Ensure that our food meets the highest quality standards, and that our customers receive exceptional service.
- Address Customer Complaints: Respond promptly and professionally to customer complaints and concerns, and work to resolve issues in a timely and satisfactory manner.
- Manage Records and Reports: Maintain accurate records and reports of sales, inventory, and other key metrics, and use this data to inform business decisions.
- Establish Work Schedules: Create and manage work schedules to ensure that our team members are working efficiently and effectively.
- Accessibility Training: Provide training to our team members to create a welcoming and inclusive environment for customers with disabilities.
- Cultural Competency Training: Provide training to our team members to create a welcoming and inclusive environment for customers from diverse cultural backgrounds.
- Youth-Friendly Environment: Provide training to our team members to create a welcoming and inclusive environment for young customers.
- Indigenous Cultural Competency Training: Provide training to our team members to create a welcoming and inclusive environment for Indigenous customers.
- Competitive Salary and Benefits: We offer a competitive salary and benefits package to our Shift Managers.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth for our Shift Managers.
- Collaborative Team Environment: We have a collaborative and supportive team environment that values open communication and teamwork.
