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Client Care Coordinator
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Spiritual Care Coordinator
2 months ago
The Salvation Army is seeking a highly skilled and compassionate Spiritual Care Coordinator to join our team. As a key member of our management team, you will play a vital role in providing spiritual support and guidance to our clients, staff, and community guests.
Key Responsibilities- Provide one-on-one spiritual counseling to clients, helping them explore and address spiritual concerns, questions, and challenges related to their addiction and recovery process.
- Offer spiritual support to clients and families in the event of the loss of a loved one during their treatment journey, helping them process grief and find meaning in their spiritual beliefs.
- Offer spiritual support and counseling to staff members, fostering a culture of care and well-being among the team.
- Pray with staff and clients upon request or when opportunity permits.
- Conduct visitations to hospitals and institutions as necessary.
- Collaborate with the program department to integrate spiritual components into spiritual care plans.
- Develop, maintain, and oversee spiritual care programs and services to residents, staff, and community guests of The Salvation Army.
- May provide intake services, client assessment, emergency assistance, short-term spiritual counseling, ongoing case management, and/or other forms of direct service for clients applicable to spiritual care.
- Assist in crisis-intervention, debrief, and spiritual care planning.
- Facilitate/Officiate special religious services when necessary (i.e., memorial/celebration of life services).
- Organize and lead workshops or educational sessions on spiritual topics, such as mindfulness, meditation, prayer, and the connection between spirituality and mental health, to empower clients with coping strategies and spiritual tools.
- Facilitate meaningful spiritual rituals and ceremonies for clients, such as prayer services, worship services, Bible studies, chapel, meditation sessions, or healing circles, to foster a sense of community and spiritual connection.
- Maintain accurate records of worship service and Bible study attendance, topics covered, and patient engagement to track spiritual care progress and outcomes.
- Solicit feedback from clients and staff to assess the effectiveness of worship services and Bible studies, making adjustments as needed to enhance their impact.
- Provide resources and support for clients transitioning out of the rehabilitation program to continue their spiritual growth and recovery in the community.
- Collaborate with local religious leaders and volunteers to enhance the spiritual offerings and provide diverse perspectives during worship services and Bible studies.
- Develop and maintain formal relationships with local churches; interact and collaborate with community partners and para-church organizations to promote, provide, and expand spiritual care programs and services at The Salvation Army.
- May guest-speak at Salvation Army Corps Churches or Churches within the community.
- May act as training supervisor for Christian Studies and Theological school graduate level practicum students.
- Maintain written records and logs of activities (including activity reports and statistical information).
- Keep up-to-date and accurate client case notes in keeping, respecting clients' confidentiality, and sharing the limits of confidentiality with clients.
- Manage spiritual care budget and resources effectively.
- Responsible for the development, implementation, and maintenance of The Spiritual and Religious Care Policies and Procedures Manual and The Spiritual Care Program Plan in keeping with TSA Accreditation standards.
- Prepare and submit reports, proposals, program evaluations, and/or business plans as requested by internal or external sources.
- Recruit, orient, train, and supervise volunteers at The Salvation Army contributing to the facility's services and programs.
- Maintain accurate records of volunteer information, hours contributed, and areas of expertise to facilitate effective volunteer management and adhere to organizational policies and procedures.
- Collect required documentation, such as Criminal Record Checks.
- Establish clear lines of communication with volunteers, keeping them informed about upcoming events, changes in schedules, and any other pertinent information.
- Conduct orientation sessions for new volunteers to familiarize them with the center's policies, procedures, and expectations. Ensure that volunteers are provided with the necessary training to equip them with the skills to perform their roles effectively.
- Attend and coordinate volunteers for the Community Dining program.
- Attend volunteer recruitment events to connect and recruit with individuals interested in volunteering in The Salvation Army's programs and services.
- Plan and oversee volunteer events and staff functions (i.e., events during the holiday season in December and January, volunteer & staff appreciation).
- Perform other work-related duties as assigned.
- The minimum level of education for this role is completion of a formal post-secondary/college program of two academic years in a related field (Chaplaincy, Divinity, Theology, Pastoral Counseling, Spiritual Care, etc.).
- Training/Certification in Addictions and/or Mental Health issues would be an asset.
- At least 1 year of focused experience providing spiritual care, counseling, or guidance to individuals dealing with addiction or in a healthcare setting.
- Previous experience working in a rehabilitation center or addiction treatment facility is an advantage.
The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.