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Senior Operations Specialist

2 weeks ago

Burnaby, British Columbia, Canada Ballard Power Systems Full time

We are seeking an experienced Business Partner with a passion for operational excellence to join our Ballard team on a 12-month contract. This unique opportunity allows you to collaborate at a strategic level, working closely with operations and production teams to drive efficiency, foster innovation, and achieve exceptional results.

The Role:

As a key player in our organization, you will bring expertise in operational strategy, resource optimization, and team leadership to strengthen core processes and deliver high-quality products to our customers. Your strategic and hands-on approach will play a pivotal role in developing, implementing, and advancing People and Culture (P&C) strategies that align with Ballard's growth, culture, and mission.

Responsibilities:

  1. Collaborate with department leaders to understand business goals and design P&C strategies that support those objectives.
  2. Serve as a trusted advisor, providing guidance on talent management, workforce planning, organizational design, and change management.
  3. Drive and support organizational change initiatives that align with company culture and business goals.

Talent Development & Performance Management:

  1. Lead the performance management cycle, guiding managers and employees in goal setting, feedback, and career development discussions.
  2. Identify training needs and partner with Learning & Development to create or source programs that enhance employee skills and capabilities.
  3. Drive succession planning initiatives to identify and cultivate high-potential talent.

P&C Data & Analytics:

  1. Utilize people analytics to provide insights on turnover, engagement, performance, and other key metrics, enabling data-driven decisions.
  2. Prepare and present reports and dashboards for senior leadership, identifying trends and making recommendations for continuous improvement.

Required Skills and Qualifications:

  • HR Expertise: In-depth knowledge of HR best practices, employment laws, and regulations.
  • Communication & Interpersonal Skills: Strong communicator with exceptional interpersonal skills; ability to build relationships and influence at all levels of the organization.
  • Analytical & Problem-Solving Skills: Ability to analyze data, interpret metrics, and translate findings into actionable insights.