Food Service Supervisor: Ensuring Excellent Dining Experiences

2 weeks ago

Mississauga, Ontario, Canada Rabba HO Inc. Full time
Job Title: Food Service Supervisor

About Us: Rabba HO Inc. is a leading food service provider dedicated to delivering exceptional dining experiences.

Salary: $50,000 - $65,000 per year, depending on experience and qualifications.

Job Description:
We are seeking an experienced Food Service Supervisor to join our team. As a Food Service Supervisor, you will play a crucial role in ensuring the smooth operation of our food service department.

Key Responsibilities:

  • Establish Work Schedules: Plan and coordinate work schedules to meet the demands of our busy restaurant.
  • Requisition Food and Kitchen Supplies: Order food and kitchen supplies in a timely manner to ensure that our chefs have everything they need to prepare delicious meals.
  • Supervise and Coordinate Staff: Lead and supervise a team of food service staff, ensuring that they are trained and equipped to provide excellent customer service.
  • Train Staff: Provide ongoing training and development opportunities for your team members to enhance their skills and knowledge.
  • Estimate Ingredients and Supplies: Accurately estimate the amount of ingredients and supplies required for meal preparation to minimize waste and optimize resources.
  • Hire Food Service Staff: Recruit and hire qualified food service staff to support the growth and success of our restaurant.
  • Ensure Quality Control: Monitor and maintain high standards of quality control to ensure that our food and service meet customer expectations.
  • Prepare Budget and Cost Estimates: Develop and manage budgets and cost estimates to optimize financial performance.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints or concerns to resolve issues efficiently.
  • Maintain Records: Accurately record and maintain records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare Reports: Prepare and submit regular reports to management on key performance indicators and areas for improvement.
  • Support Chef: Provide food order summaries and other supporting documents to the chef to facilitate smooth operations.
  • Knowledge of Culinary Genres: Possess knowledge of various culinary genres to make informed decisions about menu planning and inventory management.
  • Work Schedules: Establish and implement work schedules that balance the needs of the business with the well-being of staff.


Supervision: You will be responsible for supervising 5-10 people, providing guidance and support to ensure they have the resources and training needed to succeed.

Work Conditions and Physical Capabilities:

  • Fast-Paced Environment: Work in a fast-paced environment where attention to detail and multitasking are essential.
  • Work Under Pressure: Manage stress and pressure while maintaining a positive attitude and focus on delivering exceptional results.
  • Tight Deadlines: Meet tight deadlines and prioritize tasks to ensure seamless operations.
  • Combination of Sitting, Standing, Walking: Perform a combination of sitting, standing, and walking throughout the shift, requiring stamina and physical fitness.
  • Standing for Extended Periods: Stand for extended periods, often during peak hours, to maintain visibility and oversee operations.
  • Bending, Crouching, Kneeling: Perform bending, crouching, and kneeling to access storage areas, retrieve supplies, or assist with food preparation.
  • Walking: Walk extensively throughout the restaurant to inspect facilities, monitor operations, and engage with staff and customers.
  • Physically Demanding: This role requires a high level of physical fitness and endurance to keep up with the demands of a busy restaurant.
  • Attention to Detail: Maintain a high level of attention to detail to ensure accuracy and efficiency in all aspects of the job.


Personal Suitability:

  • Client Focus: Demonstrate a strong client focus, prioritizing customer satisfaction and building long-term relationships.
  • Efficient Interpersonal Skills: Utilize effective interpersonal skills to communicate clearly and respectfully with colleagues, managers, and customers.
  • Excellent Oral Communication: Possess excellent oral communication skills to articulate ideas, convey messages, and negotiate effectively.
  • Flexibility: Display flexibility and adaptability in a dynamic environment, adjusting to changing priorities and situations as needed.
  • Team Player: Embody a team player mindset, working collaboratively with colleagues to achieve common goals and objectives.
  • Initiative: Show initiative and proactivity in identifying areas for improvement and implementing solutions to enhance operations.
  • Dependability: Demonstrate dependability and accountability, meeting commitments and maintaining a high level of reliability.


What We Offer:
At Rabba HO Inc., we offer a competitive salary range of $50,000 - $65,000 per year, depending on experience and qualifications. Additionally, we provide a comprehensive benefits package, including health, dental, and vision coverage, as well as a generous paid time off policy.

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