Hotel Receptionist

4 weeks ago


Harvie Heights, Alberta, Canada Rundle Chalets Full time

Rundle Chalets is seeking a skilled Hotel Receptionist to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our guests. Your duties will include:

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Complaint Resolution: Investigate and resolve guest complaints and claims in a professional and courteous manner.
  • Front Desk Operations: Process group arrivals and departures, take and cancel room reservations, and provide information on hotel facilities and services.
  • Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Emergency Procedures: Follow emergency and safety procedures as required.

Requirements

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 30 to 40 hours per week.

Working for Rundle Chalets

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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