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Enterprise Application Specialist
2 months ago
**Job Summary:**
10 Percent Recruiting Ltd. is seeking an experienced Enterprise Application Specialist to join our team. As an Enterprise Application Specialist, you will be responsible for managing the deployment of changes to existing business applications in non-production environments, researching and making recommendations on software improvements, and collaborating with Analysts, Architects, and Owners in the deployment of software programs and applications.
**Key Responsibilities:**
- Manage the deployment of changes to existing business applications in non-production environments.
- Research and make recommendations on software improvements in alignment with department strategic objectives.
- Collaborate with Analysts, Architects, and Owners in the deployment of software programs and applications.
- Ensure software solutions support and maintain required business service levels.
- Install and configure business applications, upgrades, and patch updates.
- Support and make strong contributions to creating support, development, and maintenance strategies for the application portfolio.
- Demonstrate and implement best practice processes for onboarding of new technologies and solutions into the organization's application portfolio.
- Contribute to and support the maturation of the Software Asset Management framework and long-term application portfolio roadmap and strategy.
- Contribute to and support technology roadmaps in conjunction with Architects and cross-departmental stakeholders.
- Conduct peer code reviews to ensure compliance with development standards.
- When required, design, create, and implement small development solutions in support of resolving technology or business problems and issues in a cost-efficient, reliable, agile manner.
**Technical Expertise & Leadership:**
- Provide broad and deep technical expertise to directly coordinate the work of a small team or provide specialized assistance to a specific issue.
- Work independently on complex technical issues, make significant design or standard practice deviations based on depth and breadth of knowledge.
- Demonstrate broad business and technical knowledge in resolving problems and identifying opportunities with a keen awareness of interrelationships with other stakeholders.
- Make responsible decisions not usually subject to technical review on all matters except those with high budget impact or long-term strategic dependencies.
- Convey highly technical messages in a way other stakeholders are able to understand and operationalize.
- Understand industry trends to make sound recommendations on best practice improvements, highlight risks, or opportunities for new technology implementations for further department goals and objectives.
- Act as a trusted advisor and delegate for their Manager for meetings, and absences if required.
**Mandatories (Must Have to Qualify):**
- College or University degree in Computer Science/Information Technology or a related field with a minimum 5 years relevant work experience and leading projects/initiatives. Additionally, a minimum 3 years Tier 2/3 support experience.
- Demonstrated development experience in Java, Velocity Script,.Net, C#, JavaScript, VBScript, SQL, Oracle. Knowledge of JSON, REST, and SOAP is an asset.
- Experience in working with and coordinating onsite or offshore development and maintenance by third-party vendors.
- Experience with source control management systems and continuous integration/deployment environments.
- Experience with Agile development methodologies including Kanban and Scrum.
- Expert knowledge of IT Infrastructure Library (ITIL) and the Software Development Lifecycle (SDLC) processes and practices.
- Proficient in corrective and preventive Maintenance, configuration management, and application performance standards implementation.
- Expert knowledge of SOA and tiered application architecture.
- Flexible and adaptable to self-propelled learning and understanding new technologies.
- Experience with managing data from mission-critical software applications.
- Knowledge of data privacy and security practices.
- Knowledge of database design and file management techniques.
- Knowledge of network hardware, protocols, and standards.
- Highly motivated and self-directed with the ability to work both independently and in a team-oriented, collaborative environment.
- Proven analytical and problem-solving abilities with a keen attention to detail.
- Solid customer-service orientation with excellent listening, negotiation, interpersonal, and conflict resolution skills.
- Excellent written and oral communication skills with the ability to communicate ideas in both technical and user-friendly language.