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Regional Manager, Emergency Security Operations

2 months ago


Burnaby, British Columbia, Canada Xpera Risk Mitigation and Investigation LP Full time
Job Summary

Xpera Risk Mitigation and Investigation LP is seeking a highly skilled and experienced Regional Manager to lead our Emergency Security Management team. As a key member of our organization, you will be responsible for ensuring the delivery of high-quality services to our clients while maintaining a strong focus on operational efficiency and customer satisfaction.

Key Responsibilities
  • Leadership and Team Management: Provide strategic direction and guidance to the Emergency Security Management team, fostering a culture of excellence and continuous improvement.
  • Client Relationship Management: Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded through effective communication and service delivery.
  • Operational Planning and Execution: Collaborate with the sales team and senior management to develop and implement operational plans that align with the company's business development goals.
  • Project Management: Oversee the delivery of large-scale projects and industrial disputes, ensuring timely and cost-effective resolution.
  • Business Development: Identify and pursue new business opportunities, developing and delivering presentations to clients and stakeholders.
  • Team Development and Coaching: Provide coaching and mentoring to staff, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Reporting and Analysis: Prepare and present regular reports to senior management, providing insights and recommendations for operational improvement.
  • Compliance and Risk Management: Ensure adherence to company policies and procedures, identifying and mitigating potential risks to the organization.
Requirements
  • Education: Post-secondary diploma or degree in a related field, accompanied by security guard or investigation training and work experience.
  • Experience: 7-10 years of experience in a Security Management role, with a proven track record of leadership and team management.
  • Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire a team. Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Certifications: Possess a valid Security Guard License, First Aid and CPR certification, and a valid Driver's License.
Work Environment
  • Physical Demands: Ability to walk up to 10 kilometers on site and stand for long periods of time.
  • Travel: Must be willing to travel between sites throughout the province.

Xpera Risk Mitigation and Investigation LP is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.