Marketing Operations Director
4 weeks ago
Marketing Operations Manager Role
We are seeking a highly skilled Marketing Operations Manager to join our team in Toronto. As a Marketing Operations Manager, you will be responsible for the smooth running of our daily operations and implementation of client campaigns, ensuring the continuous development of staff and operation services.
Key Responsibilities:
- Oversee the team's daily operation and workload distribution
- Ensure delivery on client commitments as outlined in any Service Level Agreements, and compliance with any other client requirements
- People management, development and supporting recruitment efforts
- Leading initiatives to improve internal processes and systems
- Inspiring and keeping team motivated to deliver their best work
- Reporting on progress and development for internal and external stakeholders
- Defining and executing strategies to deliver on company objectives and goals
- Proactive risk management and mitigation efforts
What We Offer:
Our Toronto office is a dynamic and multicultural environment where we not only work together, but also have fun. As a Marketing Operations Manager, you will have the opportunity to work closely with your operations team and report directly to the Operations Director.
Requirements:
- Demonstrated success in operational execution and process improvement
- Track record of success in building and leading effective teams, fostering talent development and strategically managing resources to achieve operational excellence
- Highly collaborative, driven by a strong desire to continuously improve and deliver high quality
- Excellent communication skills: ability to provide straightforward directions as well as inspire a team
About Us:
VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.
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