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Food and Beverage Services Associate
4 weeks ago
Job Summary: We are seeking a skilled Food and Beverage Services Associate to join our team at BC LTD DBA Holiday Inn Express & Suites. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities:
- Address customer complaints or concerns in a professional and courteous manner.
- Prepare and serve specialty food and beverages to our guests.
- Describe menu items, including daily specials, to our guests.
- Advise guests on menu selections and provide recommendations.
- Balance cash and record sales accurately.
- Clear and clean tables, trays, and chairs to maintain a clean and safe environment.
- Provide exceptional customer service and ensure a positive dining experience for our guests.
Requirements:
- Secondary (high) school graduation certificate.
- Experience in a fast-paced environment, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and provide exceptional customer service.