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Food and Beverage Services Associate

4 weeks ago


Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time

Job Summary: We are seeking a skilled Food and Beverage Services Associate to join our team at BC LTD DBA Holiday Inn Express & Suites. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Address customer complaints or concerns in a professional and courteous manner.
  • Prepare and serve specialty food and beverages to our guests.
  • Describe menu items, including daily specials, to our guests.
  • Advise guests on menu selections and provide recommendations.
  • Balance cash and record sales accurately.
  • Clear and clean tables, trays, and chairs to maintain a clean and safe environment.
  • Provide exceptional customer service and ensure a positive dining experience for our guests.

Requirements:

  • Secondary (high) school graduation certificate.
  • Experience in a fast-paced environment, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and provide exceptional customer service.