Operational Team Lead

3 weeks ago


Drummondville, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

We are seeking a dedicated Operational Team Lead to join our team in Canada. As an Operational Team Lead, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.

Key Responsibilities:
  • Oversee the daily operations during your shift, ensuring efficient workflows and effective time management.
  • Develop and implement training programs for team members, providing ongoing feedback and coaching to enhance their skills and performance.
  • Handle customer inquiries and resolve any issues that arise in a professional and courteous manner.
  • Ensure compliance with company policies and procedures, maintaining a culture of excellence and integrity.
  • Monitor inventory levels and assist in stock management, identifying opportunities for cost savings and process improvements.
Requirements:
  • A high school diploma or equivalent; additional education in management is highly desirable.
  • Prior experience in a supervisory role, preferably in retail or hospitality, with a proven track record of success.
  • Strong leadership and interpersonal skills, with the ability to build rapport with colleagues and customers alike.
  • Excellent problem-solving abilities and attention to detail, with a focus on quality and precision.
  • The ability to work flexible hours, including evenings and weekends, as required by the business.
Benefits:
  • A competitive hourly wage and opportunities for overtime, recognizing the value of hard work and dedication.
  • A comprehensive benefits package, including health and dental coverage, to support your well-being and security.
  • Opportunities for career advancement within the company, with a focus on growth and development.
  • A positive and inclusive work environment, fostering a sense of community and teamwork.
  • Employee recognition programs, celebrating individual and team achievements.

If you are a motivated individual who enjoys leading a team and providing excellent customer service, we invite you to apply for the Operational Team Lead position in Canada.


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