Cashier Team Lead
2 weeks ago
Job Summary: We are seeking a highly skilled and experienced Cashier Team Lead to join our team at Canadian Greetings. As a key member of our retail team, you will be responsible for overseeing the cash handling and sales processes, ensuring a seamless customer experience.
Key Responsibilities:
- Authorize payments by cheque and manage cash transactions
- Supervise office and volunteer staff, providing guidance and support as needed
- Conduct performance reviews and implement performance improvement plans
- Prepare reports on sales volumes, merchandising, and personnel matters
- Resolve customer complaints and supply shortages in a timely and professional manner
- Organize and maintain inventory, ensuring accurate stock levels and efficient stockroom operations
- Manage payroll administration and oversee payroll processing
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in a retail environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
Work Environment:
Our retail store is a dynamic and fast-paced environment, with a focus on providing exceptional customer service and ensuring a positive shopping experience for our customers.
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