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Retail Store Manager

2 months ago

Courtenay, British Columbia, Canada OC OPEN CONNECTION LTD Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at OC OPEN CONNECTION LTD. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Manage Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive shopping experience.
  • Manage Inventory: Conduct regular inventory audits, manage stock levels, and ensure accurate inventory reporting.
  • Co-ordinate Activities: Supervise and co-ordinate the activities of sales associates, ensuring they are working efficiently and effectively.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Language: English.
  • Work Hours: 40 hours per week.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Team Environment: A collaborative and supportive team environment.