Care Coordination Specialist

1 week ago


Thunder Bay, Ontario, Canada ParaMed Full time
About the Role

We are seeking a highly skilled Care Coordination Specialist to join our team at ParaMed Home Health Care. In this role, you will act as the primary point of contact for clients and field staff, utilizing your exceptional customer service skills to match clients in need of care with suitable field staff.

What You'll Do
  • Assign appropriate staff to patients based on factors such as patient preferences, staff availability, and relevant skill sets.
  • Build a comprehensive care schedule for patients that meets their unique needs.
  • Enter and update employee and patient data within our computerized system with precision and accuracy.
  • Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families.
  • Document and report all staff and patient interactions in a timely and thorough manner.
Your Skills and Qualifications
  • One year of administrative or office experience is an asset.
  • Scheduling experience is also highly valued.
  • You possess strong computer skills and are proficient in using software applications.
  • You have excellent customer service skills and are able to effectively communicate both orally and in writing.
  • You demonstrate compassion and empathy when interacting with patients and their families.
Benefits
  • Full-time position with opportunities for career growth and development.
  • Comprehensive health and dental benefit plans.
  • Education allowance for employees and their families.
  • Employee Assistance Program for mental health support.
  • Employee perks and exclusive offers.
Compensation

The estimated salary for this role is $55,000 - $65,000 per year, depending on location and experience.

About Us

ParaMed Home Health Care has been providing compassionate care to individuals for over 40 years. We are committed to helping people live better and provide the most effective care possible. Join us as we continue to grow and succeed together.


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