Senior Quality Assurance Analyst

4 weeks ago

Toronto, Ontario, Canada QA Consultants Inc. Full time
Job Title: Senior Quality Assurance Analyst

We are seeking a skilled Senior Quality Assurance Analyst to join our team at QA Consultants Inc. The ideal candidate will be responsible for ensuring the quality and accuracy of client onboarding processes, with a focus on testing, compliance, and regulatory adherence.

Key Responsibilities:
  • Conduct thorough testing of client onboarding processes, ensuring all systems and procedures meet quality standards.
  • Set up and test client accounts via Dataphile, BPS, or IFDS systems.
  • Process and verify KYC (Know Your Customer) changes for clients, ensuring compliance with relevant legislation.
  • Ensure adherence to PIPEDA (Personal Information Protection and Electronic Documents Act) rules during client onboarding.
  • Utilize DocuSign for electronic documentation and signature verification.
  • Identify, document, and track defects and issues, ensuring timely resolution.
  • Collaborate with cross-functional teams to define and implement QA best practices.
Technical Requirements:
  • Strong understanding of QA methodologies and tools, including defect management.
  • Familiarity with client account setup via Dataphile, BPS, or IFDS systems.
  • Experience with processing KYC changes and understanding related legislation.
  • Knowledge of PIPEDA regulations and their application in financial services.
Soft Skills:
  • Excellent communication skills, with the ability to articulate findings and recommendations clearly.
  • Ability to work independently, managing time and priorities effectively.
  • Strong attention to detail and a commitment to delivering high-quality results.
  • Problem-solving skills and the ability to think critically about processes and outcomes.
About QA Consultants Inc.

QA Consultants Inc. is North America's largest software quality engineering services firm. We are an award-winning onshore provider of software testing and quality assurance solutions, trusted by leading practitioners and solutions. For almost 30 years, we have successfully delivered 12,000+ mission-critical projects in the private, public, and not-for-profit sectors.

We reduce risk and improve time to market with quality engineering, keep applications secure through dedicated application security capabilities, and reduce cost of ownership while enabling applications to scale via performance engineering. We are proud of our vision to help clients achieve flawless technology outcomes.

QA Consultants Inc. also operates a robust emerging technologies practice with a focus on quality engineering solutions for connected and autonomous vehicles, artificial intelligence (AI), Internet of Things (IoT) and blockchain.

Our purpose is to support our clients to ensure technology enables flawless productivity and harmony for a Better, Brighter and Safer world for all of us.

What's in it for you?
  • Make a difference every day as you help our clients deliver innovation and technology in a better, brighter, and safer way
  • Be part of a smart and dedicated team, disrupting quality assurance methodologies and creating something unique
  • Be involved in challenging and interesting work
  • Work from anywhere

We are growing faster than we expected and that's humbling and exciting So, for all those on board, we guarantee a rewarding journey – and we're just getting started.

Diversity & Inclusion

QA Consultants Inc. is an equal opportunity employer, committed to meeting the needs of all individuals in accordance with the Accessibility of Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC) where we evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We are committed to the creation of an exceptional work environment wherein we maintain values of mutual respect, integrity, dignity, and inclusivity; and encourage the open exchange of ideas and opinions.

If you require a specific accommodation because of a disability or a medical need, please inform the recruiter. This ensures that the appropriate accommodations are in place at time of your interview and before you begin your employment.

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