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Team Lead

2 months ago


Charlottetown, Prince Edward Island, Canada Dexterra Full time
About the Role

We are seeking a highly skilled and experienced Team Lead to join our team at Dexterra Group. As a Team Lead, you will play a key role in ensuring the success of our Tim Hortons location at the University of PEI.

Key Responsibilities
  • Staff Management: Plan and schedule staff to ensure adequate coverage and meet business needs.
  • Training and Development: Train staff members in best practices and further develop their skills to enhance customer satisfaction.
  • Food Safety and Quality: Complete and uphold food safety standards and procedures to maintain a high level of quality.
  • Cash Management: Responsible for cash management and support the Manager in the cash process.
  • Customer and Employee Relations: Oversee and respond to customer and employee concerns using tact and good judgment.
Requirements
  • Experience: Previous experience working in a Tim Hortons or another fast-paced food service establishment.
  • Supervision Experience: 2 years of supervision experience.
  • Communication Skills: Able to communicate well in written and verbal English.
  • Additional Assets: Experience as a cashier is an asset.
What We Offer
  • Industry Leader: Be part of an industry that's more important than ever.
  • Employee Referral Program: Participate in our Employee Referral Program.
  • Career Advancement Opportunities: Opportunities for career advancement.
  • Equal Opportunity Employer: Dexterra Group is an equal opportunity employer committed to diversity and inclusion.