Optical Assistant

4 weeks ago

Iqaluit, Nunavut, Canada The North West Company Full time

Deliver exceptional patient-centered care in our optical centers.

The North West Company is seeking an Optical Assistant to support our optical operations. In this role, you will play a vital part in ensuring the accurate and efficient distribution of prescription eyewear, data entry, inventory management, and optical center maintenance. Your excellent customer service skills and ability to multitask will make you an asset to our team.

Your Key Responsibilities:

  • Administrative duties with a keen attention to detail for keeping records and scheduling of appointments;
  • Assisting with preparation and pretest procedures;
  • Assisting patients with frame selections;
  • Some adjustments and repairing of frames;
  • Excellent customer service skills and the ability to multitask;
  • Computer competency (to learn our optical operating system);
  • Ability to maintain patients' confidentiality;
  • Excellent communication skills.

Desired Skills & Experience:

  • A certificate or diploma in an optical related program is an asset;
  • Previous medical office, general office and/or retail experience is an asset;
  • Must have strong verbal communication skills with a demonstrated ability to provide superior customer service;
  • Must possess a high degree of accuracy and attention to detail;
  • Strong organizational skills and attention to detail;
  • Demonstrated knowledge with Microsoft Office products, including Word, Excel, and Outlook and Electronic Medical Records;
  • Above average oral and written communication skills;
  • Preference given to bilingual-Inuktitut.

Wage range: $18-$20 (depending on education and experience)

Location: Iqaluit, Nunavut

We create a collaborative and constructive culture by:
*Being Enterprising
*Committing to our Customer
*Working with Passion
*Leading and Developing Others
*Demonstrating Respect and Inclusivity
*Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

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