Customer Service Representative
1 month ago
As a Customer Service Agent, you will be the hero of the customer experience, solving challenges with creativity and empathy in a warm and dynamic environment.
Key Responsibilities:- Ensure an exceptional customer experience by responding to inquiries and resolving problems efficiently.
- Manage orders and follow up with customers to ensure satisfaction.
- Collaborate with team to improve processes and share ideas to optimize service.
- Bilingualism: Fluent in written and spoken English and French.
- Communication skills: Excellent ability to build relationships and solve problems with empathy.
- Customer service experience: Track record in a similar role, ideally in a B2B or B2C environment.
At Randstad Canada, we are committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees.
We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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