Retail Lending Operations Director

3 weeks ago


Surrey, British Columbia, Canada Coast Capital Full time
Job Description:
As a key member of the Coast Capital team, you will be responsible for overseeing the day-to-day operations of the Lending Operations department. This includes coordinating activities, managing staff, and ensuring high levels of productivity, quality, and morale within the unit.
Key Responsibilities:
  • Manage the coordination and implementation of various programs/projects within Lending Operations.
  • Develop processes and implement corporate objectives, providing subject matter expertise as needed.
  • Liaise with inter-departmental teams to ensure efficient administrative processes and project assignments.
  • Work with outside service providers to ensure high service levels and coordinate projects related to vendors.

Requirements:
  • A minimum of 7-9 years of job-related experience, with strong knowledge of CCS lending products, services, policies, and procedures.
  • High School Diploma plus completion of a Diploma Program (two years of formal education or equivalent).
  • Expert knowledge of banking and loan application systems, as well as strong organizational and management skills.
  • Ability to think logically, interpret information, problem solve, and make sound decisions.

Estimated Salary Range: $63,300 - $75,900 per year.
About Coast Capital Savings: At Coast Capital, we strive to create an inclusive and engaging work environment that fosters growth and development for our employees. We believe in developing our people and promoting from within, offering comprehensive benefits, and investing in our communities.

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