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Retail Operations Director

2 months ago


Surrey, British Columbia, Canada Epic Menswear Full time
Retail Operations Director

Epic Menswear is seeking a Retail Operations Director to lead our retail operations team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our stores.

Key Responsibilities:
  • Manage staff and assign duties to ensure excellent customer service and efficient store operations.
  • Study market research and trends to determine consumer demand and inform purchasing decisions.
  • Determine merchandise and services to be sold, with a focus on offering high-quality products that meet customer needs.
  • Implement pricing and credit policies to drive sales and improve profitability.
  • Locate, select, and procure merchandise for resale, working closely with suppliers and vendors.
  • Develop and implement marketing strategies to increase brand awareness and drive sales.
  • Plan budgets and monitor revenues and expenses to ensure financial stability and growth.
  • Determine staffing requirements and recruit, hire, and supervise staff and/or volunteers.
  • Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
Requirements:
  • 5-10 years of experience in retail management or a related field.
  • Proven track record of success in managing teams, improving customer satisfaction, and driving sales growth.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders.
  • Bachelor's degree in Business Administration, Marketing, or a related field.
Benefits:
  • Competitive salary: $80,000 - $110,000 per year, depending on experience.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading retailer in the menswear industry.
Salary Range:

$80,000 - $110,000 per year, depending on experience.

We offer a competitive salary range based on your level of experience and qualifications. The actual salary may vary depending on your individual circumstances.