ServiceNow Developer

3 weeks ago

Ottawa, Ontario, Canada TEEMA Full time $110,000 - $130,000
Job Title: ServiceNow Developer

Job ID: #J-18808-Ljbffr

Location: Ottawa, Ontario

Overview:

The ServiceNow Developer is a key member of our team, responsible for designing and implementing new functionalities using ServiceNow's platform. This role requires a deep understanding of the ServiceNow platform in the ITSM, CSM, ITOM, and ITBM areas.

Key Responsibilities:

  • Customize Incident, Problem, and Change applications
  • Perform Customization using Business Rules, Client scripts, Workflows
  • Create workflow for incident management, Service Requests
  • Implement new workflows that use an automated process
  • Build custom widgets as necessary to meet customer needs
  • Design and implement new functionalities using Business Rules, UI Policies, Client scripts, and Access Control Lists
  • Work on UI customizations for forms, lists, and UI actions
  • Customize and create fields and tables as per client requirements
  • Configure and create Tables, Update Sets
  • Load external data with the usage of Import Sets and Transform maps

Requirements:

  • ServiceNow Developer certification is preferred
  • Experience of ITIL processes and working knowledge of Service Management best practices
  • Experience on UI policies, UI Actions, etc.
  • Experience on Business Rules, Script Includes, Client Scripts
  • Designed and configured workflows
  • Experience on ServiceNow ITSM and CSM with Case, Incident, Problem, and Change Module
  • Worked on scoped applications
  • Creation and customization in Tables and Applications as per requirement
  • Experience in a multi-tenant hosting environment
  • Worked on Agile process
  • Experience on Service catalog, Order Guide, Record Producer, Knowledge Assets creation
  • Self-motivated and results-oriented
  • Ability to work under tight deadlines, multi-tasking abilities
  • Proficiency at Business Analysis skills
  • Superb oral and written communication skills
  • Strong customer-facing skills with established consulting acumen

Salary/Rate Range: $110,000 – $130,000

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