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Clinical Specialist, Diabetes Care Expert
2 months ago
Support the development and education of clinical teams, manage inventory and equipment, and customer education programs for Medtronic defined products and technology. Collaborate with cross-functional teams to implement policies and procedures and participate in clinical and operational decision-making. Train and educate customers on the proper use of Medtronic products and technology.
Conduct on-site education and consulting to support field personnel in providing the best possible outcomes and service for Medtronic customers. Partner with sales colleagues to develop and execute sales plans for one or more business units. Participate in conventions, forums, and meetings to increase product awareness.
Work closely with Clinical Lead, Clinical Management, and Regional Sales team to provide customer case and sales support. Identify and execute growth opportunities with Sales and Clinical Support Team. Serve as a technical resource to support sales of specific medical products or solutions. Report complaints and Adverse Drug Reactions (ADR).
Provide leadership and direction in clinical education activities, including assessment, curriculum planning, communications, and clinical skills development. Develop and execute clinical education programs to enhance user competencies. Cultivate relationships with strategic business partners, including training centers and opinion leaders. Provide new employee training on products, technology, and materials.
Assist in developing objectives and programs for marketing and selling Medtronic products. Provide nursing and medical expertise in development, implementation, and case reports, journal articles, and clinical reports. Plan, direct, and coordinate educational workshops and other programs, events, and activities. Lead efforts to place speakers on podiums at key conferences. Work with other departments to establish priorities for company direction, new product development, and customer satisfaction.
Education reporting requirements include documenting all clinical support and education. Conduct monthly business reviews with RSM & SPM.
