Talent and Business Operations Manager, Stores

4 weeks ago


Kingston, Ontario, Canada Sephora Full time

Sephora Canada is seeking a highly skilled Talent and Business Operations Manager, Stores to join our team. As a key member of our store operations team, you will be responsible for managing the People and Operations aspects of a specific Sephora store location.

Key Responsibilities:
  • Talent Champion: Conduct final interviews for all key positions and utilize the online applicant tracking system to source, select, and hire candidates.
  • Training & Development: Manage all training-related functions within the store, including developing and executing the store's on-going training strategy in conjunction with the Store Director and Education partners.
  • Performance Assessment & Development: Write and deliver annual performance reviews for direct reports in a timely manner, oversee the process for the entire store, and participate in the management of all performance management situations within the team.
  • Operational Excellence: Lead the operations of the store, ensuring execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store, including shipping, receiving, returning merchandise, cycle counting, and ensuring that all processes are completed within company guidelines and timeframes.
  • Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance, staffing, and payroll, as well as all other controllable expenses within the store.

We're looking for someone with two to four years' experience in a similar role at a similar volume store or equivalent internal experience. You should have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner. If you have a proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service, we'd love to hear from you.

Sephora Canada is committed to equal opportunity and diversity in the workplace. We believe in creating an environment where every person can belong, grow, and build a beautiful career. If you're passionate about beauty and retail, and you're looking for a challenging and rewarding role, we encourage you to apply.



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