Senior Relationship Manager, Agricultural Services
3 weeks ago
Job Summary
The Senior Relationship Manager, Ag Services is responsible for delivering exceptional customer experiences while driving profitable business growth in line with business strategy. This role involves building new relationships and deepening existing customer relationships for both credit and non-credit products/services.
Key Responsibilities
- Lead all aspects of relationship management for an assigned portfolio
- Act as a trusted advisor, providing creative products/solutions to meet customer needs
- Understand customer operating environments, structure unique financing, cash management, and overall business needs to add value to the customer
- Possess and constantly build deep expert knowledge of the market, customers, and broader economic factors
- Identify and respond to changes in the business environment and establish action plans to address customer issues and priorities
- Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
- Enhance business networking events
- Develop and implement sales strategies to proactively attract, acquire, and retain customers/business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
- Build new relationships and deepen existing customer relationships by consistently following the commercial sales methodology
- Promote and offer full suite of products, sales, services, and banking capabilities
- Meet or exceed business targets
- Assess credit requests to determine risk and make appropriate recommendations for structuring credit deals
- Contribute to credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation
- Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits. Renew credits in a timely manner, meeting targets for expired credits.
- Understand the market and the industries within the portfolio to ensure value-added service is provided to clients while mitigating risk to the Bank
- Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
- Protect the interests of the organization, identify and manage risks, and escalate non-standard, high-risk transactions/activities as necessary
- Ensure compliance with regulatory and operational risk requirements
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
- Develop a productive relationship with external partners as means to identify new business opportunities
Requirements
Undergraduate/Graduate degree and/or 10+ years of relevant experience
About Us
The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.
Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Additional Information
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
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