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Telecommute Technical Consultant

2 months ago

Ottawa, Ontario, Canada Bell Canada Full time

We strive to deliver exceptional network technologies and innovative digital solutions that meet the evolving needs of our customers.

Our team values diversity and fosters a supportive environment where everyone can thrive. We're committed to making a positive impact on the environment, society, and governance.

As a Technical Consultant, you'll design and implement advanced solutions in areas like IoT, Mobility, Cloud, Cyber Security, Voice, Collaboration, and Internet & Private Networks.

The Bell Business Markets (BBM) Professional Services delivery team is responsible for delivering consulting, design, configuration, training, and professional services to our Enterprise Customer market.

Key responsibilities include:

  • Providing technical leadership for voice solutions, including SIPT, Hosted IP Voice, and Contact Centre technology
  • Delivering consulting, design/configuration, training, and professional services to customers
  • Conducting detailed examinations of customer communication requirements and designing appropriate configurations
  • Preparing and delivering technical reports and presentations to customers
  • Participating in the evaluation and shaping of new product offerings and applications

Requirements include:

  • Minimum 3 years of technical experience in a telecommunications environment, including knowledge of telephone networks and voice technology
  • Ability to manage and coordinate multiple customer projects simultaneously
  • CCNA certification is an asset
  • Adequate knowledge of French is required for positions in Quebec

We offer a range of benefits, including medical, dental, vision, and mental health benefits that you can tailor to your needs. We value the diversity of your talent and believe it will bring strength to our team.