Flight Centre Travel Consultant

4 weeks ago

Vancouver, British Columbia, Canada Flight Centre Brand Full time
About the Opportunity

As a Travel Sales Consultant with Flight Centre, you will play a key role in planning, booking, and coordinating customers' next amazing travel experience. You will work in a customer-facing retail store, building relationships and providing expert advice to help customers achieve their travel goals.

What It Takes to Be Part of Our Team
  • Travel Expert: You have a passion for travel and are knowledgeable about destinations, accommodations, and activities.
  • Innovative Thinker: You are creative and able to think outside the box to find the best travel solutions for customers.
  • Sales-focused: You are driven to achieve sales targets and commissions, and are committed to providing exceptional customer service.
  • Organised: You are able to manage your time effectively and prioritize tasks to meet deadlines.
  • Multitasker: You are able to handle multiple customers and tasks simultaneously, while maintaining a high level of professionalism and attention to detail.
How You'll Open Up the World for Our Customers
  • Create Dream Itineraries: You will work with customers to create personalized travel itineraries that meet their needs and budget.
  • Share Your Knowledge: You will provide expert advice and recommendations to customers, helping them to make informed decisions about their travel plans.
  • Roll Out the Red Carpet: You will provide exceptional customer service, making customers feel welcome and valued throughout their travel experience.
  • Trusted Advisor: You will build trust with customers, becoming a trusted advisor and partner in their travel planning journey.
Experience & Qualifications
  • High school diploma or higher
  • Experience in retail or customer service with a sales focus, including the ability to upsell products or services
  • Proven track record of meeting sales or customer service goals for at least 2 years
  • International travel experience
  • Advanced computer skills, including proficiency in using complex systems
  • Ability to work full-time hours, including evenings and weekends
Work Perks - What's in it for you
  • Have fun: At Flight Centre, we believe that work should be enjoyable and rewarding.
  • Reward & Recognition: We celebrate the success of our employees through regular recognition and reward programs.
  • Use your smarts: We encourage our employees to think creatively and use their expertise to solve problems and achieve goals.
  • Love for travel: We are passionate about travel and believe that it has the power to transform lives.
  • Personal connections: We value the relationships we build with our employees and customers, and strive to create a sense of community and belonging.
Benefits Include
  • Generous paid time off policy
  • Travel perks/discounts
  • Health & Wellness Programs and Employee Financial Wellness Services
  • National/International Award Nights and Conferences
  • Group benefits including extended health care, dental and vision, gender affirming care, fertility care
  • Insurance including life, AD&D, critical illness, long term disability
  • Employee Assistance Program
  • RRSP/RPP with matching
  • Tuition Reimbursement Program
  • Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
  • Global career opportunities in a network of brands and businesses

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