Housekeeping Associate

4 weeks ago

Salmon Arm, Canada Vantage Living Inc. Full time

Job Summary

We are seeking a skilled and detail-oriented Housekeeping Associate to join our team at Vantage Living Inc. As a key member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and organization in our residential facilities.

Key Responsibilities

  • Clean and arrange tenant rooms and public areas in accordance with our standards of excellence;
  • Monitor the Emergency Response system and follow protocols for same;
  • Support the provision of a quality living environment for seniors as an integral part of our service team;
  • Deliver exemplary laundry services, including both scheduled and non-scheduled assignments.

Requirements

  • Strong knowledge and understanding of the housekeeping process and previous housekeeping experience in a hotel or retirement environment is considered an asset;
  • Demonstrates excellent interpersonal, communication, and customer service skills;
  • Strong awareness of environmentally sound practices;
  • Comfortable working alone or in a team environment, self-directed approach, able to plan and organize with minimal supervision;
  • Ability to meet the physical requirements of the position;
  • Current First Aid and WHMIS certificates are required.

Working Conditions

Under the direction of the Lifestyle Manager, the Housekeeping Associate will deliver exemplary housekeeping services within tenant rooms. In accordance with the Vibrant AdvantageTM approach and philosophy, the successful candidate will respect client requests for privacy and choice when delivering services;

Expected to exceed all guests' expectations through empowerment and by responding attentively, efficiently and politely to all tenant requests, questions, concerns, and/or complaints. Consistently take ownership of tenants issues and follow up to ensure satisfaction;

Complete all assigned rooms within the allotted time as outlined. Cleans assigned rooms in accordance with standards;

Ensures the residence is maintained to the highest standards and that work is always performed in a professional manner, including all common areas as assigned;

Ensures all aspects of a room are in working order and that the room is cleaned to the highest quality standards. Reports any repairs needed to the Building Services Coordinator;

Ensures security and privacy of all tenants at all times, including monitoring of emergency response system; Assists with Laundry services as required;

Assists with common area cleaning as required;

Adheres to WHMIS protocols and infection control guidelines when performing job functions and maintains MSDS; and Other duties as assigned.

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